Harga Paket Lengkap Dokumen ISO 9001:2015 Sistem Manajemen Mutu
Rp 8.500.000,- (delapan juta lima ratus ribu rupiah)
(pengiriman file via email)
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Paket Lengkap Dokumen ISO 9001:2015 adalah sekumpulan dokumen siap pakai dalam format Microsoft
Office Word, Excel, atau Power Point yang telah memenuhi Persyaratan ISO 9001:2015 Sistem Manajemen Mutu.
Anda dapat langsung menggunakannya sesuai dengan kondisi dan kebutuhan Organisasi Anda.
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ISO 9001:2015 adalah Petunjuk atau Persyaratan untuk menerapkan dan memelihara Sistem Manajemen Mutu pada suatu Organisasi.
Tujuan penerapan ISO 9001:2015
- Meningkatkan Kepuasan Pelanggan.
- Meningkatkan efektivitas dengan mengurangi Proses Kerja yang tidak efisien
- Meningkatkan Kerjasama Tim dan Keterlibatan Karyawan.
- Membantu Perusahaan dalam mencapai Target dan Monitoring pencapaiannya.
Sertifikasi
ISO 9001:2015 merupakan bentuk pengakuan dari pihak ketiga akan
penerapan Sistem Manajemen Mutu pada Organisasi.
Definisi Mutu (Kualitas)
Tingkat dimana karakteristik yang digambarkan memenuhi Persyaratan Pelanggan dan Pihak yang berkepentingan.
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Dokumen yang Anda dapatkan pada Paket Dokumen ISO 9001:2015 Sistem Manajemen Mutu ini adalah:
1. Dokumen Pedoman Mutu
- Pedoman Mutu ISO 9001:2015
2. Dokumen Proses Management
Dokumen terdiri atas: 9 prosedur dan 19 formulir
- prosedur audit internal
- prosedur pengendalian dokumen
- prosedur tindakan perbaikan dan pencegahan
- prosedur pengendalian produk tidak sesuai
- prosedur tinjauan manajemen
- prosedur pengendalian rekaman
- prosedur manajemen risiko
- prosedur manajemen peluang
- prosedur manajemen perubahan
-- form audit internal_rencana audit internal
-- form audit internal_daftar hadir opening dan closing meeting
-- form audit internal_rekapitulasi pertanyaan audit internal
-- form audit internal_rekapitulasi temuan audit internal
-- form audit internal_rangkuman rencana verifikasi perbaikan
-- form pengendalian dokumen_daftar induk dokumen internal
-- form pengendalian dokumen_daftar induk dokumen eksternal
-- form pengendalian dokumen_daftar distribusi
-- form pengendalian dokumen_berita acara pemusnahan
-- form pengendalian dokumen_revisi dokumen
-- form permintaan tindakan perbaikan dan pencegahan_01 ptpp
-- form permintaan tindakan perbaikan dan pencegahan_02 logbook
-- form tinjauan manajemen_rencana & undangan tinjauan manajemen
-- form tinjauan manajemen_notulen hasil rapat tinjauan manajemen
-- form pengendalian rekaman_daftar induk dokumen internal
-- form manajemen risiko
-- form marketing opportunity monitoring sheet
-- form proposal perubahan
-- form analisis swot
3. Dokumen Proses Personalia
Dokumen terdiri atas: 4 prosedur dan 15 formulir
- prosedur penerimaan karyawan baru
- prosedur kehadiran karyawan
- prosedur evaluasi dan pelatihan
- prosedur promosi, mutasi, rotasi
-- form permintaan karyawan baru
-- form aplikasi calon karyawan
-- form panggilan seleksi calon karyawan
-- form materi interview
-- form kontrak perjanjian kerja
-- form sk pengangkatan karyawan kontrak lepas
-- form data karyawan baru
-- form data karyawan
-- form kontrak pengangkatan kerja tetap
-- form Matriks Kompetensi Personalia
-- form rencana pelatihan
-- form daftar hadir pelatihan
-- form evaluasi hasil pelatihan
-- form usulan promosi
-- form sk mutasi
4. Dokumen Proses General Affair
Dokumen terdiri atas: 8 prosedur dan 15 formulir
- prosedur manajemen aset
- prosedur administrasi alat tulis kantor
- prosedur pemakaian gedung
- prosedur surat masuk dan keluar
- prosedur peminjaman kendaraan operasional
- prosedur penyewaan kendaraan
- prosedur keluar-masuk tamu dan produk
- prosedur memasuki fasilitas produksi untuk Tamu
-- form permohonan mutasi asset
-- form permohonan penghapusan asset
-- form berita acara penghapusan asset
-- form laporan mutasi asset
-- form laporan kebutuhan alat tulis kantor
-- form permohonan pemakaian gedung
-- form logbook incoming
-- form logbook outgoing
-- form peminjaman kendaraan
-- form permohonan sewa kendaraan bermotor
-- form mutasi barang servis
-- form mutasi kejadian
-- form mutasi logistik
-- form memasuki fasilitas produksi untuk tamu
-- form permintaan meninggalkan area produksi
5. Dokumen Proses Produksi
Dokumen terdiri atas: 8 prosedur dan 13 formulir
- prosedur penetapan persyaratan pelanggan
- prosedur desain dan pengembangan
- prosedur perencanaan dan realisasi produksi
- prosedur laporan produksi
- prosedur pengendalian kualitas produk dan optimasi produksi
- prosedur pengendalian produk tidak sesuai
- prosedur identifikasi dan mampu telusur produk
- prosedur perencanaan dan uji kualitas produk baru
-- form spesifikasi persyaratan pelanggan
-- form deskripsi produk
-- form pengembangan produk
-- form rencana dan realisasi produksi
-- form realisasi produksi perunit perhari
-- form realisasi produksi perproses perbulan
-- form laporan produksi
-- form pengendalian kualitas produk
-- form tindaklanjut pengendalian kualitas produk
-- form pengendalian produk tidak sesuai
-- form tindaklanjut pengendalian produk tidak sesuai
-- form batch sheet
-- form perencanaan dan uji kualitas produk baru
6. Dokumen Proses Purchasing
Dokumen terdiri atas: 5 prosedur dan 15 formulir
- prosedur pembelian
- prosedur kedatangan material
- prosedur impor dan bea cukai
- prosedur pembayaran supplier dan forwarder
- prosedur seleksi dan evaluasi supplier
-- form material request to purchase
-- form asset request
-- form purchase request
-- form service request
-- form request for quotation
-- form purchase order
-- form packing list
-- form delivery order
-- form goods receipt
-- form invoice
-- form statement of accounts
-- form evaluasi kinerja pemasok
-- form accepted quality level
-- form daftar pemasok terpilih
-- form pra-kualifikasi pemasok
7. Dokumen Proses Maintenance
Dokumen terdiri atas: 3 prosedur dan 13 formulir
- prosedur perawatan & perbaikan alat produksi
- prosedur perawatan & perbaikan infrastruktur, IT, & lingkungan kerja
- prosedur kalibrasi
-- form data mesin
-- form kartu perawatan
-- form jadwal perawatan seluruh mesin
-- form jadwal perawatan per mesin
-- form kerusakan mesin
-- form daftar mesin dan kalibrasi
-- form perawatan & perbaikan infrastruktur, IT, & lingkungan kerja
-- form perawatan kebersihan area produksi
-- form perawatan kebersihan area gudang
-- form perawatan kebersihan halaman
-- form perawatan kebersihan kantor
-- form perawatan kebersihan toilet
-- form evaluasi kinerja kontraktor maintenance
8. Dokumen Proses Sales Marketing
Dokumen terdiri atas: 8 prosedur dan 12 formulir
- prosedur pembuatan dan penerapan rencana bisnis
- prosedur penanganan order
- prosedur penanganan keluhan pelanggan
- prosedur pengukuran tingkat kepuasan pelanggan
- prosedur program pemasaran
- prosedur sales forecast
- prosedur sales administration dan sales report
- prosedur penanganan produk retur
-- form business plan
-- form surat perintah kerja
-- form internal sales order
-- form daftar keluhan pelanggan
-- form tindaklanjut keluhan pelanggan
-- form survey kepuasan pelanggan
-- form survey kepuasan pelanggan_analisis
-- form time table program pemasaran
-- form sales forecast and target
-- form laporan bulanan penjualan
-- form produk retur
-- form quotation
9. Dokumen Proses Ekspedisi
Dokumen terdiri atas: 6 prosedur dan 3 formulir
- prosedur pembuatan delivery order dan pengiriman barang
- prosedur pengiriman produk jadi
- prosedur pengiriman produk oleh delivery man
- prosedur pengiriman dokumen
- prosedur pengiriman barang promosi
- prosedur evaluasi jasa ekspedisi
-- form delivery order ekspedisi
-- form monitoring delivery order ekspedisi
-- form evaluasi jasa ekspedisi
10. Dokumen Proses Logistik
Dokumen terdiri atas: 4 prosedur dan 9 formulir
- prosedur penanganan bahan baku
- prosedur penyimpanan produk jadi
- prosedur penyimpanan dan pengembalian produk ke supplier
- prosedur pemusnahan produk
-- form penerimaan dan pemeriksaan kuantitas bahan baku
-- form penerimaan dan pemeriksaan kualitas bahan baku
-- form permintaan bahan baku
-- form daftar persediaan bahan baku
-- form packing slip
-- form daftar pengeluaran bahan baku
-- form pengembalian produk ke supplier
-- form permintaan disposal produk
-- form Berita Acara Pemusnahan disposal
11. Dokumen Proses Quality Control
Dokumen terdiri atas: 5 prosedur dan 10 formulir
- prosedur pengendalian kualitas bahan baku atau produk masuk
- prosedur pengendalian kualitas proses produksi
- prosedur pengendalian kualitas produk jadi
- prosedur pengendalian produk tidak sesuai
- prosedur perencanaan dan uji kualitas produk baru
-- form penerimaan dan pemeriksaan kualitas bahan baku
-- form accepted quality level
-- form bahan baku rusak
-- form produk jadi rusak
-- form pengendalian kualitas produk perjalur produksi
-- form tindaklanjut pengendalian kualitas produk perjalur produksi
-- form pengendalian produk tidak sesuai
-- form tindaklanjut pengendalian produk tidak sesuai
-- form perencanaan dan uji kualitas produk baru
-- form daftar alat uji kualitas produk
12. Dokumen Proses Keuangan
Dokumen terdiri atas: 8 prosedur dan 12 formulir
- prosedur pembayaran supplier
- prosedur penagihan pelanggan
- prosedur administrasi keuangan
- prosedur petty cash
- prosedur penerimaan bank
- prosedur biaya perjalanan dinas
- prosedur penempatan deposito
- prosedur pencairan deposito
-- form purchase order
-- form delivery order
-- form invoice
-- form pengeluaran bank
-- form pengeluaran kas
-- form penerimaan bank
-- form permohonan Petty Cash
-- form cash advanced
-- form pembayaran petty cash
-- form laporan penggunaan petty cash
-- form expenses report
-- form faktur
13. Dokumen Pendukung ISO 9001:2015
Dokumen terdiri atas: 8 formulir
-- form sasaran mutu
-- form monitoring pencapaian sasaran mutu
-- form deskripsi dan spesifikasi pekerjaan
-- form kebijakan mutu
-- form rencana mutu
-- form surat keputusan pelaksanaan ISO
-- form struktur organisasi dan tim ISO
-- form visi misi
14. Peta Proses Bisnis
- Proses Bisnis Level 1 Organisasi
- Proses Bisnis Level 2 Manajemen
-- Proses Bisnis Level 3 pengendalian dokumen
-- Proses Bisnis Level 3 pengendalian rekaman
-- Proses Bisnis Level 3 pengendalian produk tidak sesuai
-- Proses Bisnis Level 3 tindakan perbaikan dan pencegahan
-- Proses Bisnis Level 3 audit internal
-- Proses Bisnis Level 3 tinjauan manajemen
- Proses Bisnis Level 2 Manajemen Resiko, Peluang, dan Perubahan
-- Proses Bisnis Level 3 manajemen resiko
-- Proses Bisnis Level 3 manajemen peluang
-- Proses Bisnis Level 3 manajemen perubahan
- Proses Bisnis Level 2 Personalia
-- Proses Bisnis Level 3 penerimaan karyawan baru
-- Proses Bisnis Level 3 kehadiran karyawan
-- Proses Bisnis Level 3 evaluasi dan pelatihan
-- Proses Bisnis Level 3 promosi, mutasi, rotasi
- Proses Bisnis Level 2 General Affair
-- Proses Bisnis Level 3 manajemen aset
-- Proses Bisnis Level 3 administrasi alat tulis kantor
-- Proses Bisnis Level 3 keluar-masuk tamu dan produk
-- Proses Bisnis Level 3 pemakaian gedung
-- Proses Bisnis Level 3 surat masuk dan keluar
-- Proses Bisnis Level 3 peminjaman kendaraan operasional
-- Proses Bisnis Level 3 penyewaan kendaraan
-- Proses Bisnis Level 3 memasuki fasilitas produksi untuk Tamu
- Proses Bisnis Level 2 Produksi
-- Proses Bisnis Level 3 penetapan persyaratan pelanggan
-- Proses Bisnis Level 3 perencanaan dan realisasi produksi
-- Proses Bisnis Level 3 pengendalian kualitas produk dan optimasi produksi
-- Proses Bisnis Level 3 pengendalian produk tidak sesuai
-- Proses Bisnis Level 3 laporan produksi
- Proses Bisnis Level 2 Produksi Baru
-- Proses Bisnis Level 3 desain dan pengembangan
-- Proses Bisnis Level 3 perencanaan dan uji kualitas produk baru
-- Proses Bisnis Level 3 identifikasi dan mampu telusur produk
- Proses Bisnis Level 2 Purchasing
-- Proses Bisnis Level 3 seleksi dan evaluasi supplier
-- Proses Bisnis Level 3 pembelian
-- Proses Bisnis Level 3 impor dan bea cukai
-- Proses Bisnis Level 3 kedatangan material
-- Proses Bisnis Level 3 pembayaran supplier dan forwarder
- Proses Bisnis Level 2 Maintenance
-- Proses Bisnis Level 3 perawatan & perbaikan alat produksi
-- Proses Bisnis Level 3 perawatan infrastruktur, IT, & lingkungan kerja
-- Proses Bisnis Level 3 kalibrasi
-- Proses Bisnis Level 2 Sales Marketing
-- Proses Bisnis Level 3 sales forecast
-- Proses Bisnis Level 3 program pemasaran
-- Proses Bisnis Level 3 pembuatan dan penerapan rencana bisnis
-- Proses Bisnis Level 3 sales administration dan sales report
- Proses Bisnis Level 2 Sales Forecast
-- Proses Bisnis Level 3 sales forecast
-- Proses Bisnis Level 3 program pemasaran
-- Proses Bisnis Level 3 pembuatan dan penerapan rencana bisnis
-- Proses Bisnis Level 3 sales administration dan sales report
- Proses Bisnis Level 2 Sales Marketing
-- Proses Bisnis Level 3 penanganan order
-- Proses Bisnis Level 3 penanganan keluhan pelanggan
-- Proses Bisnis Level 3 penanganan produk retur
-- Proses Bisnis Level 3 pengukuran tingkat kepuasan pelanggan
- Proses Bisnis Level 2 Ekspedisi
-- Proses Bisnis Level 3 pembuatan delivery order dan pengiriman barang
-- Proses Bisnis Level 3 pengiriman produk jadi
-- Proses Bisnis Level 3 pengiriman produk oleh delivery man
-- Proses Bisnis Level 3 pengiriman dokumen
-- Proses Bisnis Level 3 pengiriman barang promosi
-- Proses Bisnis Level 3 evaluasi jasa ekspedisi
- Proses Bisnis Level 2 Logistik
-- Proses Bisnis Level 3 penanganan bahan baku
-- Proses Bisnis Level 3 penyimpanan dan pengembalian produk ke supplier
-- Proses Bisnis Level 3 penyimpanan dan pengiriman produk akhir
-- Proses Bisnis Level 3 pemusnahan bahan baku dan produk
- Proses Bisnis Level 2 Quality Control
-- Proses Bisnis Level 3 pengendalian kualitas bahan baku atau produk masuk
-- Proses Bisnis Level 3 pengendalian kualitas proses produksi
-- Proses Bisnis Level 3 perencanaan dan uji kualitas produk baru
-- Proses Bisnis Level 3 pengendalian kualitas produk jadi
-- Proses Bisnis Level 3 pengendalian produk tidak sesuai
- Proses Bisnis Level 2 Keuangan Operasional
-- Proses Bisnis Level 3 pembayaran supplier
-- Proses Bisnis Level 3 biaya perjalanan dinas
-- Proses Bisnis Level 3 petty cash
-- Proses Bisnis Level 3 penagihan pelanggan
- Proses Bisnis Level 2 Keuangan Administrasi
-- Proses Bisnis Level 3 penerimaan bank
-- Proses Bisnis Level 3 administrasi keuangan
-- Proses Bisnis Level 3 penempatan deposito
-- Proses Bisnis Level 3 pencairan deposito
15. Statement of Applicability
- statement of applicability
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Berikut ini adalah gambaran dari Dokumen tersebut di atas:
1. Dokumen Pedoman Mutu
- Pedoman Mutu
- Proses Bisnis Level 1 Organisasi (
microsoft excel)
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Pedoman Mutu ISO9001:2015 |
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Proses Bisnis Level 1 Organisasi |
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2. Dokumen Proses Management
- Proses Bisnis Level 2 Manajemen
- Prosedur dan Peta Proses Bisnis
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Proses Bisnis Level 2 Management |
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Proses Bisnis Level 3 pengendalian dokumen |
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prosedur pengendalian dokumen |
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Proses Bisnis Level 3 pengendalian rekaman |
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prosedur pengendalian rekaman |
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Proses Bisnis Level 3 pengendalian produk tidak sesuai |
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prosedur pengendalian produk tidak sesuai |
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Proses Bisnis Level 3 tindakan perbaikan dan pencegahan |
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prosedur ptpp |
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Proses Bisnis Level 3 audit internal |
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prosedur audit internal |
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Proses Bisnis Level 3 tinjauan manajemen |
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prosedur tinjauan manajemen |
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- Formulir Manajemen
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form audit internal_rencana audit internal |
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form audit internal_daftar hadir opening dan closing meeting |
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form audit internal_rekapitulasi pertanyaan audit internal |
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form audit internal_rekapitulasi temuan audit internal |
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form audit internal_rangkuman rencana verifikasi perbaikan |
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form pengendalian dokumen_daftar induk dokumen internal |
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form pengendalian dokumen_daftar induk dokumen eksternal |
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form pengendalian dokumen_daftar distribusi |
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form pengendalian dokumen_berita acara pemusnahan |
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form pengendalian dokumen_revisi dokumen |
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form permintaan tindakan perbaikan dan pencegahan_ptpp |
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form permintaan tindakan perbaikan dan pencegahan_logbook |
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form rencana tinjauan manajemen |
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form tinjauan manajemen_notulen hasil rapat tinjauan manajemen |
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form pengendalian rekaman_daftar induk dokumen internal |
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- Proses Bisnis Level 2 Manajemen Risiko, Peluang, dan Perubahan
- Prosedur dan Peta Proses Bisnis
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Proses Bisnis Level 2 Manajemen Resiko, Peluang, dan Perubahan |
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Proses Bisnis Level 3 manajemen resiko |
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prosedur manajemen resiko |
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Proses Bisnis Level 3 manajemen peluang |
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prosedur manajemen peluang |
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Proses Bisnis Level 3 manajemen perubahan |
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prosedur manajemen perubahan |
-----------------
- Formulir Manajemen Risiko, Peluang, dan Perubahan
 |
form manajemen risiko |
 |
form marketing opportunity monitoring sheet |
 |
form proposal perubahan |
 |
form analisis swot |
--------------------------------------------------------
3. Dokumen Proses Personalia
- Proses Bisnis Level 2 Personalia
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Personalia |
 |
Proses Bisnis Level 3 evaluasi dan pelatihan |
 |
prosedur evaluasi dan pelatihan |
 |
Proses Bisnis Level 3 kehadiran karyawan |
 |
prosedur kehadiran karyawan |
 |
Proses Bisnis Level 3 penerimaan karyawan baru |
 |
prosedur penerimaan karyawan baru |
 |
Proses Bisnis Level 3 promosi, mutasi, rotasi |
 |
prosedur promosi, mutasi, rotasi |
---------------
- Formulir Proses Personalia
 |
form permintaan karyawan baru |
 |
form aplikasi calon karyawan |
 |
form panggilan seleksi calon karyawan |
 |
form materi interview |
 |
form kontrak perjanjian kerja |
 |
form sk pengangkatan karyawan kontrak lepas |
 |
form data karyawan baru |
 |
form data karyawan |
 |
form kontrak pengangkatan kerja tetap |
 |
form Matriks Kompetensi Personalia |
 |
form rencana pelatihan |
 |
form daftar hadir pelatihan |
 |
form evaluasi hasil pelatihan |
 |
form usulan promosi |
 |
form sk mutasi |
-----------------------------
4. Dokumen Fungsi General Affair
- Proses Bisnis Level 2 General Affair
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 General Affair |
 |
Proses Bisnis Level 3 manajemen aset |
 |
prosedur manajemen aset |
 |
Proses Bisnis Level 3 administrasi alat tulis kantor |
 |
prosedur administrasi alat tulis kantor |
 |
Proses Bisnis Level 3 pemakaian gedung |
 |
prosedur pemakaian gedung |
 |
Proses Bisnis Level 3 surat masuk dan keluar |
 |
prosedur surat masuk dan keluar |
 |
Proses Bisnis Level 3 peminjaman kendaraan operasional |
 |
prosedur peminjaman kendaraan operasional |
 |
Proses Bisnis Level 3 penyewaan kendaraan |
 |
prosedur penyewaan kendaraan |
 |
Proses Bisnis Level 3 keluar-masuk tamu dan produk |
 |
prosedur keluar-masuk tamu dan produk |
 |
Proses Bisnis Level 3 memasuki fasilitas produksi untuk Tamu |
 |
prosedur memasuki fasilitas produksi untuk Tamu |
-------------------
Formulir Proses General Affair
 |
form permohonan mutasi asset |
 |
form permohonan penghapusan asset |
 |
form berita acara penghapusan asset |
 |
form laporan mutasi asset |
 |
form laporan kebutuhan alat tulis kantor |
 |
form permohonan pemakaian gedung |
 |
form logbook incoming |
 |
form logbook outgoing |
 |
form peminjaman kendaraan |
 |
form permohonan sewa kendaraan bermotor |
 |
form mutasi barang servis |
 |
form mutasi kejadian |
 |
form mutasi logistik |
 |
form memasuki fasprod tamu |
 |
form meninggalkan area produksi |
--------------------------------
5. Dokumen Fungsi Produksi
- Proses Bisnis Level 2 Produksi
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Produksi |
 |
Proses Bisnis Level 3 penetapan persyaratan pelanggan |
 |
prosedur penetapan persyaratan pelanggan |
 |
Proses Bisnis Level 3 perencanaan dan realisasi produksi |
 |
prosedur perencanaan dan realisasi produksi |
 |
Proses Bisnis Level 3 pengendalian kualitas produk dan optimasi produksi |
 |
prosedur pengendalian kualitas produk dan optimasi produksi |
 |
Proses Bisnis Level 3 pengendalian produk tidak sesuai |
 |
prosedur pengendalian produk tidak sesuai |
 |
Proses Bisnis Level 3 laporan produksi |
 |
prosedur laporan produksi |
--------------------
- Proses Bisnis Level 2 Produksi Baru
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Produksi Baru |
 |
Proses Bisnis Level 3 desain dan pengembangan |
 |
prosedur desain dan pengembangan |
 |
Proses Bisnis Level 3 identifikasi dan mampu telusur produk |
 |
prosedur identifikasi dan mampu telusur produk |
 |
Proses Bisnis Level 3 perencanaan dan uji kualitas produk baru |
 |
prosedur perencanaan dan uji kualitas produk baru |
------------------
- Formulir Proses Produksi
 |
form spesifikasi persyaratan pelanggan |
 |
form deskripsi produk |
 |
form pengembangan produk |
 |
form rencana dan realisasi produksi |
 |
form realisasi produksi perunit perhari |
 |
form realisasi produksi perproses perbulan |
 |
form laporan produksi |
 |
form pengendalian kualitas produk |
 |
form tindaklanjut pengendalian kualitas produk |
 |
form pengendalian produk tidak sesuai |
 |
form tindaklanjut pengendalian produk tidak sesuai |
 |
form batch sheet |
 |
form perencanaan dan uji kualitas produk baru |
------------------------------------------------------
6. Dokumen Fungsi Purchasing
- Proses Bisnis Level 2 Purchasing
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Purchasing |
 |
Proses Bisnis Level 3 seleksi dan evaluasi supplier |
 |
prosedur seleksi dan evaluasi supplier |
 |
Proses Bisnis Level 3 pembelian |
 |
prosedur pembelian |
 |
Proses Bisnis Level 3 impor dan bea cukai |
 |
prosedur impor dan bea cukai |
 |
Proses Bisnis Level 3 kedatangan material |
 |
prosedur kedatangan material |
 |
Proses Bisnis Level 3 pembayaran supplier dan forwarder |
 |
prosedur pembayaran supplier dan forwarder |
-------------------
- Formulir Proses Purchasing
 |
form material request to purchase |
 |
form asset request |
 |
form purchase request |
 |
form service request |
 |
form request for quotation |
 |
form purchase order |
 |
form packing list |
 |
form delivery order |
 |
form goods receipt |
 |
form invoice |
 |
form statement of accounts |
 |
form accepted quality level |
 |
form evaluasi kinerja pemasok |
 |
form daftar pemasok terpilih |
 |
form pra-kualifikasi pemasok |
----------------------------------
7. Dokumen Fungsi Maintenance
- Proses Bisnis Level 2 Maintenance
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Maintenance |
 |
Proses Bisnis Level 3 perawatan & perbaikan alat produksi |
 |
prosedur perawatan & perbaikan alat produksi |
 |
Proses Bisnis Level 3 perawatan infrastruktur, IT, & lingkungan kerja |
 |
prosedur perawatan & perbaikan infrastruktur, IT, & lingkungan kerja |
 |
Proses Bisnis Level 3 kalibrasi |
 |
prosedur kalibrasi |
----------
- Formulir Proses Maintenance
 |
form data mesin |
 |
form kartu perawatan |
 |
form jadwal perawatan seluruh mesin |
 |
form jadwal perawatan per mesin |
 |
form kerusakan mesin |
 |
form daftar mesin dan kalibrasi |
 |
form perawatan & perbaikan infrastruktur, IT, & lingkungan kerja |
 |
form perawatan kebersihan area produksi |
 |
form perawatan kebersihan area gudang |
 |
form perawatan kebersihan halaman |
 |
form perawatan kebersihan kantor |
 |
form perawatan kebersihan toilet |
 |
form evaluasi kinerja kontraktor maintenance |
-----------------------------------------------------------
8. Dokumen Fungsi Sales Marketing
- Proses Bisnis Level 2 Sales Forecasting
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Sales Marketing |
 |
Proses Bisnis Level 3 sales forecast |
 |
prosedur sales forecast |
 |
Proses Bisnis Level 3 program pemasaran |
 |
prosedur program pemasaran |
 |
Proses Bisnis Level 3 sales administration dan sales report |
 |
prosedur sales administration dan sales report
|
 |
Proses Bisnis Level 3 pembuatan dan penerapan rencana bisnis |
 |
prosedur pembuatan dan penerapan rencana bisnis |
------------------------
- Proses Bisnis Level 2 Sales Marketing - Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Sales Marketing |
 |
Proses Bisnis Level 3 penanganan order |
 |
prosedur penanganan order |
 |
Proses Bisnis Level 3 penanganan keluhan pelanggan |
 |
prosedur penanganan keluhan pelanggan |
 |
Proses Bisnis Level 3 penanganan produk retur |
 |
prosedur penanganan produk retur |
 |
Proses Bisnis Level 3 pengukuran tingkat kepuasan pelanggan |
 |
prosedur pengukuran tingkat kepuasan pelanggan |
-------------
- Formulir Proses Sales Marketing
 |
form business plan |
 |
form surat perintah kerja |
 |
form internal sales order |
 |
form daftar keluhan pelanggan |
 |
form tindaklanjut keluhan pelanggan |
 |
form survey kepuasan pelanggan |
 |
form survey kepuasan pelanggan_analisis |
 |
form time table program pemasaran |
 |
form sales forecast and target |
 |
form laporan bulanan penjualan |
 |
form produk retur |
 |
form quotation |
------------------------------------------------------
9. Dokumen Fungsi Ekspedisi
- Proses Bisnis Level 2 Ekspedisi
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Ekspedisi |
 |
Proses Bisnis Level 3 pembuatan delivery order dan pengiriman barang |
 |
prosedur pembuatan delivery order dan pengiriman barang |
 |
Proses Bisnis Level 3 pengiriman produk jadi |
 |
prosedur pengiriman produk jadi |
 |
Proses Bisnis Level 3 pengiriman produk oleh delivery man |
 |
prosedur pengiriman produk oleh delivery man |
 |
Proses Bisnis Level 3 pengiriman dokumen |
 |
prosedur pengiriman dokumen |
 |
Proses Bisnis Level 3 pengiriman barang promosi |
 |
prosedur pengiriman barang promosi |
 |
Proses Bisnis Level 3 evaluasi jasa ekspedisi |
 |
prosedur evaluasi jasa ekspedisi |
----------------------------
- Formulir Proses Ekspedisi
 |
form delivery order ekspedisi |
 |
form monitoring delivery order ekspedisi |
 |
form evaluasi jasa ekspedisi |
--------------------------------------
10. Dokumen Fungsi Logistik
- Proses Bisnis Level 2 Logistik
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Logistik |
 |
Proses Bisnis Level 3 penanganan bahan baku |
 |
prosedur penanganan bahan baku |
 |
Proses Bisnis Level 3 penyimpanan dan pengembalian produk ke supplier |
 |
prosedur penyimpanan dan pengembalian produk ke supplier |
 |
Proses Bisnis Level 3 penyimpanan dan pengiriman produk akhir |
 |
prosedur penyimpanan produk akhir |
 |
Proses Bisnis Level 3 pemusnahan bahan baku dan produk |
 |
prosedur pemusnahan produk |
-----------------------------
- Formulir Proses Logistik
 |
form penerimaan dan pemeriksaan kuantitas bahan baku |
 |
form penerimaan dan pemeriksaan kualitas bahan baku |
 |
form permintaan bahan baku |
 |
form daftar persediaan bahan baku |
 |
form packing slip |
 |
form daftar pengeluaran bahan baku |
 |
form pengembalian produk ke supplier |
 |
form permintaan disposal produk |
 |
form Berita Acara Pemusnahan disposal |
-----------------------------------------
11. Dokumen Fungsi Quality Control
- Proses Bisnis Level 2 Quality Control
- Prosedur dan Peta Proses Bisnis
 |
Proses Bisnis Level 2 Quality Control |
 |
Proses Bisnis Level 3 pengendalian kualitas bahan baku atau produk masuk |
 |
prosedur pengendalian kualitas bahan baku atau produk masuk |
 |
Proses Bisnis Level 3 pengendalian kualitas proses produksi |
 |
prosedur pengendalian kualitas proses produksi |
 |
Proses Bisnis Level 3 perencanaan dan uji kualitas produk baru |
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prosedur perencanaan dan uji kualitas produk baru |
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Proses Bisnis Level 3 pengendalian kualitas produk akhir |
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prosedur pengendalian kualitas produk akhir |
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Proses Bisnis Level 3 pengendalian produk tidak sesuai |
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prosedur pengendalian produk tidak sesuai |
----------------------------
- Formulir Proses Quality Control
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form penerimaan dan pemeriksaan kualitas bahan baku |
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form accepted quality level |
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form bahan baku rusak |
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form produk jadi rusak |
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form pengendalian kualitas produk perjalur produksi |
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form tindaklanjut pengendalian kualitas produk perjalur produksi |
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form pengendalian produk tidak sesuai |
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form tindaklanjut pengendalian produk tidak sesuai |
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form perencanaan dan uji kualitas produk baru |
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form daftar alat uji kualitas produk |
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12. Dokumen Fungsi Keuangan
- Proses Bisnis Level 2 Keuangan Operasional
- Prosedur dan Peta Proses Bisnis
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Proses Bisnis Level 2 Keuangan Operasional |
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Proses Bisnis Level 3 pembayaran supplier |
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prosedur pembayaran supplier |
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Proses Bisnis Level 3 biaya perjalanan dinas |
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prosedur biaya perjalanan dinas |
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Proses Bisnis Level 3 petty cash |
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prosedur petty cash |
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Proses Bisnis Level 3 penagihan pelanggan |
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prosedur penagihan pelanggan |
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- Proses Bisnis Level 2 Keuangan Administrasi
- Prosedur dan Peta Proses Bisnis
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Proses Bisnis Level 2 Keuangan Administrasi |
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Proses Bisnis Level 3 penerimaan bank |
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prosedur penerimaan bank |
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Proses Bisnis Level 3 administrasi keuangan |
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prosedur administrasi keuangan |
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Proses Bisnis Level 3 penempatan deposito |
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prosedur penempatan deposito |
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Proses Bisnis Level 3 pencairan deposito |
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prosedur pencairan deposito |
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- Formulir Proses Keuangan
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form purchase order |
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form delivery order |
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form invoice |
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form pengeluaran bank |
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form pengeluaran kas |
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form penerimaan bank |
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form permohonan Petty Cash |
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form cash advanced |
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form pembayaran petty cash |
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form laporan penggunaan petty cash |
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form expenses report |
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form faktur |
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13. Dokumen Pendukung ISO 9001:2015
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form sasaran mutu |
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form monitoring pencapaian sasaran mutu |
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form deskripsi dan spesifikasi pekerjaan |
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form kebijakan mutu |
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form rencana mutu |
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form SK pelaksanaan ISO |
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form struktur organisasi dan tim ISO |
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form visi misi |
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14. Peta Proses Bisnis
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Proses Bisnis Level 1 Organisasi |
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Proses Bisnis Level 2 (contoh: Quality Control) |
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Proses Bisnis Level 3 (contoh: pengendalian kualitas bahan masuk) |
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15. statement of applicability
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statement of applicability |
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